When you text koala, we store your phone number and the messages you send us, so koala can reply and remember what you asked for. When you paste a Brightspace calendar link, we store that link and the deadlines it contains, and we re-read it a few times a day to keep your calendar current. If you choose to give koala more (a forwarded course email, a study-pack request), we store that material under your account so it can be used for your reminders and study guides. If you buy koala+, our payment processor (Stripe) handles your card; we only receive confirmation that you paid and an identifier for your purchase.
We do not collect your school password. koala never asks for it. Calendar links from Brightspace contain a token that is unique to you; treat it like a password and only share it with koala directly.
To find your deadlines, put them on your calendar, text you before they're due, and, if you ask, write a study guide from the course material you've provided. We use the content to serve you and to fix bugs. We don't use it to train models, and we don't build profiles for advertising.
koala runs on a few services that process data on our behalf: Twilio delivers text messages; Anthropic's API reads course material to extract deadlines and write study guides; Stripe processes payments; Cloudflare and our hosting provider serve the website and store the database. Each sees only what it needs to do its job. We don't sell your data and we don't share it with your school, your professors, or anyone else, unless the law requires us to.
By texting koala you agree to receive recurring automated text messages about your deadlines at the number you texted from. Message frequency varies — typically one morning message a day, plus reminders on the schedule you set. Message and data rates may apply. Reply STOP at any time to stop, or HELP for help. Consent to texting is not a condition of any purchase.
We keep your data while you use koala. Text STOP to stop all messages. To delete your account and everything stored under it, text delete to koala and confirm — it's immediate. Or email hello@lockinkoala.com and we'll remove it within 7 days. Backups are purged on a rolling 30-day cycle.
Data is encrypted in transit. Calendar and study-pack links are protected by long random tokens that only you receive. Access to the servers is limited to the two people who run koala. No system is perfect; if you believe your data has been exposed, email us and we'll tell you what we know.
koala is for college students aged 18 or older. If you're under 18, don't text koala; if we learn we've stored a minor's data, we'll delete it.
If this policy changes in a way that matters, koala will text you once. Questions: hello@lockinkoala.com.
koala is made in Nashville, Tennessee, and is not affiliated with Vanderbilt University, D2L, Gradescope, or zyBooks.